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Finding IDs
Slack Channel ID
To enable an agent to send messages to a specific Slack channel, you need to include the channel ID in the agent’s system message or request.
Finding your Slack channel ID is a straightforward process:
1
Open channel details
Click on the channel name at the top of your Slack window
2
Locate Channel ID
Scroll down in the channel details and at the bottom of the details, you’ll find the Channel ID
For example, a channel ID might look like:
C04RXXXXX
Channel IDs always start with ‘C’ followed by a combination of numbers and letters.
Integration Setup
Intercom Admin ID
Assistant
Responses are generated using AI and may contain mistakes.