Slack Channel ID

To enable an agent to send messages to a specific Slack channel, you need to include the channel ID in the agent’s system message or request.

Finding your Slack channel ID is a straightforward process:

Open channel details

Click on the channel name at the top of your Slack window

Locate Channel ID

Scroll down in the channel details and at the bottom of the details, you’ll find the Channel ID

For example, a channel ID might look like: C04RXXXXX

Channel IDs always start with ‘C’ followed by a combination of numbers and letters.

⌘I