This guide provides instructions for setting up integrations for all supported platforms.

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Basic Setup Process

1

Access Integrations Page

Click on the profile menu in the bottom left corner and select “Integrations”.
2

Connect Integration

On the Integrations page, find the specific integration you want to connect and click “Connect”. Follow the provided instructions to complete the connection.
3

Completion

Once connected, you can now add tools and triggers associated with this integration to your agents.

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Multiple Account Connections

Some integrations support connecting multiple accounts, allowing agents to use different accounts for various tools or triggers.
Integrations supporting multiple accounts are indicated by an additional “See Connections” button on the integration page. In the agent builder, these tools/triggers are marked with a ”👥” icon.
Integration page with See Connection button
Agent builder with multi-account icon

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Setting Up Multiple Accounts

1

Add Multiple Accounts

Add two or more accounts via the Integrations page as described in the basic setup process.
2

Select Account for Tool/Trigger

When adding a tool or trigger to an agent, a popup will appear prompting you to select the account for that specific tool/trigger.
3

Change Account (if needed)

To change the account used, click the ”👥” icon next to the tool/trigger and select the desired account.

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Troubleshooting

If you encounter persistent errors with an integration:
  1. Try reconnecting to the integration via the Integrations page.
  2. If the issue persists, please contact us. We will respond within 15 minutes.