Intercom triggers
Intercom triggers allow AI agents to respond automatically to events within the Intercom platform.
Integration required. Learn how to set up.
List of Available Triggers
| Trigger Name | Description |
|---|---|
| Intercom New Message | Activates AI agents when a new message is received in Intercom |
Intercom New Message
-
Description:
Activates AI agents when a new message arrives in Intercom, enabling automated handling of customer messages. -
Trigger Conditions:
- Fires on new user-initiated messages
- Requires valid user data (userId and username)
-
Event Data:
| Name | Required | Type | Description |
|---|---|---|---|
| conversation | Yes | Object | Details about the conversation event |
| user | Yes | Object | User details (userId and username) |
Explore Intercom Tools
Discover tools for AI agents to interact with Intercom
Intercom triggers
Intercom triggers allow AI agents to respond automatically to events within the Intercom platform.
Integration required. Learn how to set up.
List of Available Triggers
| Trigger Name | Description |
|---|---|
| Intercom New Message | Activates AI agents when a new message is received in Intercom |
Intercom New Message
-
Description:
Activates AI agents when a new message arrives in Intercom, enabling automated handling of customer messages. -
Trigger Conditions:
- Fires on new user-initiated messages
- Requires valid user data (userId and username)
-
Event Data:
| Name | Required | Type | Description |
|---|---|---|---|
| conversation | Yes | Object | Details about the conversation event |
| user | Yes | Object | User details (userId and username) |
Explore Intercom Tools
Discover tools for AI agents to interact with Intercom