Intercom - Invicta AI

Intercom triggers allow AI agents to respond automatically to events within the Intercom platform.

Integration required. Learn how to set up.

List of Available Triggers

Trigger Name	Description
Intercom New Message	Activates AI agents when a new message is received in Intercom

Description:
Activates AI agents when a new message arrives in Intercom, enabling automated handling of customer messages.
Trigger Conditions:
- Fires on new user-initiated messages
- Requires valid user data (userId and username)
Event Data:

Name	Required	Type	Description
conversation	Yes	Object	Details about the conversation event
user	Yes	Object	User details (userId and username)

Discover tools for AI agents to interact with Intercom